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Take control of your voice communication. No per user pricing.

3CX Feature


●  Available On-prem, Private Cloud or 3CX hosted

●  Easy, low cost subscription

●  Can use existing hardware / lines

●  Live chat, SMS/MMS, Video Conferencing included

●  Free apps to facilitate remote working

●  Integrates with CRM systems and MS 365

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Call Centre
Video

3CX Agent Toolkit

Chat

SMS/MMS

3CX Agent Toolkit

CRMs

MS Teams

3CX Agent Toolkit

Hotel PBX

3CX Agent Toolkit

●  Call Queues
●  Wallboard / Switchboard

●  Ring Groups

●  Hot Desking

●  Call Recording

●  Click to Call/Meet

●  Call Reporting

●  Skill-based routing

●  SLA Alerts
●  Customized call flows

●  Included in your subscription! Up to 250 users

●  No downloads required: Attendees click link or dial-in to join

●  Create Webinars

●  Recording enabled

●  Screen & PDF Sharing

●  Remote desktop

●  Create Polls

●  Interactive whiteboard

●  One interface for all live chat / FB / SMS messages

●  Website live chat for WP, Drupal, Joomla! or custom CMS

●  Enable live chat to live call

●  Chat Queues - multiple agents

●  Get chat reports and chat ratings

●  Added free with your subscription 

By integrating MS Teams with 3CX you get a powerful robust PBX that is easy to configure and use. Benefit from added PBX features such as:

● Call reporting

● Call queues and routing

● Ring groups

● IVRs

● No-Teams compatible headsets required!


●  Supports all major CRMs: Salesforce, Microsoft Dynamics, Hubspot & more!

●  Saves times and increases agent productivity!

●  Know who’s calling - matches caller ID to record in CRM

●  Automatic creation of new customer records

●  Call journaling & Chat logging 


The Hotel PBX is optimised for internal and guest communication with features such as:

● Check-in/out of Guests

● Sets extension to match guest name

● Billing of external calls

● Scheduling of wake-up calls

● Blocking of external calls in vacant rooms


Why 3CX?

3CX can be hosted in different ways depending on your business needs and is a secure and reliable solution that is essential for any business today. Target Integration offers full management of 3CX hosting, implementation, installation and training.

3CX implementation and support by experts in minimal time.



Comprehensive consultation and training.

Reliable and secure hosting and services.

About 3CX
Since 2005 3CX has been the a pioneer in providing businesses across the globe with a robust, secure

and affordable solution.

600,000
Businesses

12M
Users

190
Countries

3CX - The Communications System of the future

1

First software based, 
open standards IP PBX

2

First to launch WebRTC

Gateway

3

First to include integrated

softphones

4

First to include integrated

clientless web conferencing

5

First to integrate website Live Chat